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LINKCOM Technical Department is able to assist its partners and provides for all LINKCOM products range following services OEM Project WelcomWith complete control over the hardware and the software our R & D team is able to adapt the major LINKCOM products available in the catalogue and offer its partners necessary assistance in the implementation of specific projects. Want to join our "EOM Project Welcome" program? Contact our
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. Pre-sales assistance
An engineer team or Pre-sales engineer are available to advise partners and follow up current project, select and configure solutions to meet your needs. Technical SupportFor the entire LINKCOM range, it is possible to find many technical details, FAQ, Tech-notes on our wiki at: wiki.linkcom.net
After Sales Customer ServiceTo respond to After Sales Customer Service requests, a procedure was established for the repair or replacement of products during the warranty period of 12 months: Products under Brand Warranty LINKCOM. (See the extract of General Sales Conditions below) 1. Complete the RMA request form and return it by mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your purchase LINKCOM invoice. 2. Your return authorization number (RMA) will be communicated by Email. 3. Send the defective product (complete with all its accessories) with the RMA form and LINKCOM invoice at the address below (make sure to clearly indicate the RMA number on the package): LINKCOM France 4. Upon receipt, our technical department will test the product and manage to return you the repaired or replaced item in a short time (depending on technical problem or availability). Products Under Brand Warranty Thomson or other then LINKCOM. a compléter.. General sales conditions policy (GSCP) :
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